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“The Diary in Menu-Safe is the easiest way to keep everything in check...it only takes a few minutes
to fill out every day. You don’t have to keep loads of paperwork, and when the inspector comes,
it’s much easier to show what you’re doing...we get less problems these days.”

Brett Stewart - Manager - Isis Hotel and Restaurant, Manchester, UK.

Once the Menu-Safe implementation process has been completed by a business (see here for an implementation overview), they can request a Menu-Safe HACCP Certification Audit.

The Menu-Safe HACCP Audit is the final step in becoming a Menu-Safe certified business. An audit involves a visit by a qualified Menu-Safe auditor, who will conduct a series of checks. The audit is designed to test the extent to which Menu-Safe has been implemented within a business, including system customisation, staff training, and Diary maintenance.

The Menu-Safe Audit has been designed to overcome the shortcomings of other food safety audits. The audit of food safety systems such as HACCP is subject to numerous significant issues including the following:
• inconsistency of approach,
• lack of focus on the areas most important to food safety,
• lack of deep auditor expertise,
• poor treatment of businesses,
• disproportionate pricing,
• overly arbitrary and generic assessment criteria.
Anecdotal evidence also points, in extreme cases, to the problem of unscrupulous auditors taking payment for issuing certification.

Menu-Safe Audit is designed to fundamentally stamp out the above issues and enable a truly meaningful, fair and consistent approach to certification. There are three main features that ensure this:
• a transparent approach,
• a fit-for-purpose audit tool,
• a rigorous auditor recruitment and training process.

A transparent approach
The Menu-Safe audit process hides nothing from the business. When a business manager attends the Menu-Safe Management Training, they will receive a guide to the Menu-Safe Audit. This shows all the steps involved. When the business applies for audit, they will be sent a more detailed Menu-Safe Audit Preparation Checklist. There are no 'surprises' in the Menu-Safe audit. It is intended to be predictable and open, with no penalties caused by the whim of the auditor. If a business is using the Menu-Safe system properly, they will pass their audit.

Also, the business will be told in advance who their auditor will be. The business can then check the details, background and detailed Curriculum Vitae (CV) of their auditor. This is intended to give the businesses confidence that their auditor is highly qualified, and also prevents 'rogue' unauthorised auditors delivering Menu-Safe audits.

A fit-for-purpose audit tool
Menu-Safe is a revolutionary food safety management system. Unlike any other system, it has been proved to change food safety knowledge, attitudes and behaviour. Unsurprisingly, the Menu-Safe Audit Tool has been designed in line with the unique features of Menu-Safe. The Audit Tool contains a broad variety of checks that explore every aspect of a business' implementation of Menu-Safe. It focuses on seeking evidence of the competence, knowledge and awareness that a proper implementation of the system would bring about.

The detail and content of the tool drives consistency between auditors and between audits, by removing subjectivity from the whole process.

A rigorous auditor recruitment and training process
Menu-Safe auditors are extremely highly skilled and experienced. In addition, all Menu-Safe auditors undergo a minimum of a one week intensive training course to prepare them for the role. This significantly differentiates Menu-Safe auditors and maintains an unmatched level of HACCP audit quality.

All audit results are reviewed centrally by the core Menu-Safe team. Inconsistencies are addressed by an auditor calibration process, which generally includes 'top-up' training.

Menu-Safe Certification
Once a business has undergone audit and passes, they will receive Menu-Safe Certification. They will be presented with a Menu-Safe Certificate, and a number of Menu-Safe Certification adhesive 'Seals'. These documents can be displayed to customers, enforcers or any other interested parties to show that the business has achieved safe food practices of the highest standard.

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